Shipping policy
Shipping Policy
Ashford Goods ships every order with tracking. Here is exactly what to expect.
Everyday items (for example Holster Pack)
Orders ship in 1-2 business days (Monday to Friday, excluding US holidays). You get an email with your tracking number as soon as your order ships.
| Shipping method | Arrives in | Cost |
|---|---|---|
| US Standard Shipping | 9-15 business days after it ships | $4.95, free on orders of $50 or more |
| US Express Shipping | 7-10 business days after it ships | $12.95 |
| International Tracked Shipping | 10-20 business days after it ships | $14.95 |
Large items (Rink Lights)
Rink Lights is a large, bulky board. We pack and ship it with extra care, so it takes a little longer than our other products: it ships within 3 weeks of your order, and we email your tracking number the day it leaves. Shipping on Rink Lights is free within the United States. Rink Lights currently ships to US addresses only.
Where we ship from
Your order ships from our fulfillment partners' warehouses, which are located overseas, not from a US warehouse. That is why delivery takes longer than a typical US store. Every package is tracked the whole way. If your order contains both an everyday item and a large item, they ship separately and you get a tracking number for each.
Where we ship to
We ship to the United States and, for everyday items, to most countries worldwide. International orders may be charged import duties, taxes or customs fees by the destination country. These charges are set by your country, are not included in our prices, and are the responsibility of the buyer.
Your address
Please double check your shipping address at checkout. If you spot a mistake, email us within 12 hours of placing your order and we will fix it before it ships. We can't redirect packages that have already shipped.
Lost or late packages
If your tracking hasn't updated in 10 days, or your package is marked delivered but you can't find it, email holsterpack@gmail.com with your order number. We will work with the carrier and, if the package is confirmed lost, send a replacement at no cost.
Product notes
Holster Pack is a bag with a built-in holster. It does not include a firearm, ammunition or any firearm parts. Always follow your local carry laws.