Privacy policy

Privacy Policy

Last updated: November 14, 2026

Ashford Goods ("Ashford Goods", "we", "us", or "our") runs the online store at ashfordgoods.com (the "Site"). This Privacy Policy explains how we collect, use and share your personal information when you visit the Site, buy from us, or contact us. If you have questions, email holsterpack@gmail.com.

Information we collect

Information you give us: your name, email address, shipping and billing address, phone number, and order details when you check out, sign up for emails, or contact us.
Payment information: payments are processed by Shopify Payments and other payment providers shown at checkout. We do not store your full card number.
Information collected automatically: device and browser information, IP address, pages you view, how you reached the Site, and similar usage data, collected through cookies and similar technologies.
Information from partners: limited information from advertising and analytics partners, such as whether you clicked one of our ads.

How we use your information

To process and ship your orders, send order and shipping updates, and handle returns and warranty claims.
To answer your questions and provide customer support.
To send marketing emails if you signed up. You can unsubscribe at any time using the link in every email.
To run, secure and improve the Site, prevent fraud, and measure how our ads perform.
To comply with legal obligations.

How we share your information

We share personal information only with service providers that help us run the store, for example Shopify (our e-commerce platform), payment processors, our fulfillment partner and shipping carriers (to deliver your order), email tools, and advertising and analytics partners such as Meta (Facebook and Instagram) and Google. We may also share information when required by law or to protect our rights. We do not sell your personal information for money.

Cookies

We use cookies to keep your cart working, remember your preferences, understand how the Site is used, and measure our ads. You can control cookies through your browser settings and our cookie banner where shown. Blocking some cookies may affect how the Site works.

Your rights

Depending on where you live (for example California, other US states, the EU or the UK), you may have the right to access, correct, delete or download your personal information, to opt out of targeted advertising or the "sale" or "sharing" of personal information as those terms are defined by law, and to withdraw consent. To make a request, email holsterpack@gmail.com. We will not treat you differently for using these rights. We may need to verify your identity before acting on a request.

Data retention

We keep order information for as long as we need it for our records, taxes, returns and warranty claims, unless you ask us to delete it and we are not required to keep it.

International transfers

Our service providers may store and process your information outside your country, including in the United States. Where required, we rely on legal safeguards for these transfers.

Children

The Site is not intended for anyone under 18, and we do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.

Contact

Questions or requests: holsterpack@gmail.com.